Vortex Game India Privacy Policy

This document addresses adults in India aged 18 and above. It covers data collection, retention, user rights, third-party sharing, cookies, cross-border transfers, and regulatory alignment. There is no payment or banking data collection within Vortex, as transaction processing stays with licensed external operators. Vortex offers gambling-related services, and this policy sets the rules for all personal data handling connected to those services.

Information Collected During Platform Usage

Vortex collects account, marketing, and usage data from users in India to support service delivery and regulatory compliance. This data collection covers three distinct groups, which gives users the view of what gets recorded. The following points describe each main data group.

  • Account data: name, email address, and age status at registration;
  • Marketing data: bonus alert opt-in and opt-out preferences recorded per user;
  • Usage data: pages visited, affiliate clicks, and IP address logs;
  • Technical logs: diagnostic records used for fraud detection and misuse identification.

Personal Data Required for Account Registration

Vortex collects specific details from each user at the point of registration. These details serve account setup and age confirmation. The table covers the exact data categories, examples, and their stated purposes.

Data categoryExamplesPurpose of use
Identity dataFull name, date of birthAccount creation and age verification
Contact dataEmail address, mobile numberService communications and account alerts
Location dataState of residence, PIN codeRegional access control and compliance checks
Technical dataIP address, device typeFraud detection and security monitoring
Preference dataBonus alert opt-in statusMarketing communication management

Device Information and Website Activity Records

Vortex Game India automatically collects technical information and records browsing actions each time a user visits the site. The data outlines the specific categories gathered through this automatic process.

  • Device identifiers: unique hardware and software IDs tied to the user’s device;
  • IP address: the numerical label assigned to the user’s internet connection;
  • Cookie data: small files stored in the browser that track session preferences;
  • Log files: server-side records of pages accessed, timestamps, and error reports;
  • Affiliate tracking clicks: data tied to referral links that brought the user to the site.

Data Security Practices and Privacy Rights

Vortex stores personal data with layered safeguards and gives users direct control over their own information. The four points cover retention timelines, access restrictions, encryption, and individual rights.

  1. Retention period. Personal data stays on record for up to 5 years to satisfy business and legal obligations.
  2. Restricted access. Role-based permissions and multi-factor authentication limit data access to authorised staff only.
  3. Encryption. TLS 1.3 protects data in transit, and AES-256 secures data at rest.
  4. User rights. Every user in India holds the right to access, correct, delete, and port their personal information to another service in a structured format.